CFI Home Page

back to Solutions & Services

Optimizing Performance Through Change and Diversity

Consulting for Executives, Leaders, Department Heads and Managers

Learning Systems for Diversity and Change Management

Individual Coaching

Developing Internal Trainers for Diversity and Change

Consulting for Executives, Leaders, Department Heads, and Managers

Optimizing Operations for Top Performance
CFI provides expertise to your company’s senior executives on how to build the infrastructure, teams, and leadership for profitable innovation and workforce solutions. We offer analysis and clear direction, and recommend solutions for complex problems related to human and skill development in the workforce.

Diversity Communication for Organizational Leaders
Communicating with diverse employees within the organization is an art that can be learned. Leaders learn how their communication style affects individuals, teams and productivity, and how to bring out the best in employees to achieve high performance.

Building an Inclusive Workforce
CFI can help you build a more strategically diverse and inclusive work environment leveraging individual differences to enhance creativity, productivity, collaboration and profitability.

Delivering Services to Diverse Populations
We work with Sales and Customer Service personnel on how to interact with diverse populations in a sensitive, effective, sophisticated manner. This experience increases both company’s sales and employees’ comfort levels.

Seven Stages for Change Management
Leaders learn the seven stages people go through during a major change and how to move the organization to successful completion of the change process.

Learning Systems for Diversity and Change Management

Diversity Leadership in Reality: A Four Part Executive Series
At the end of this four-part workshop series, each executive will understand how she or he is a powerful vehicle for organizational change. They will be prepared to lead the company towards its goals of inclusion, high performance and high morale, and understand how these goals are tied to profitability. The workshop’s four parts are:

How to Turn the Concept of Diversity into Company Practice
Privilege in Concept and in Reality
The Hidden Defeater of Diversity: Mundane Extreme Environmental Syndrome (MEES)
Pragmatic Strategies to Become a Leader in Diversity

Hiring Across Difference
Human Resource professionals and line managers learn how their personal and organizational blinders may limit their ability to select talented candidates from diverse backgrounds who may offer the greatest potential for their company.

Managing a Diverse Workforce
Managers and department heads learn how to improve their awareness, management and communication skills in a diverse workforce to bring out the best in employees and achieve optimum performance.

Working in a Diverse World
Designed to improve interpersonal and communication skills among co-workers who are different from each other. This course greatly enhances teamwork, collaboration, and productivity.

Professional Development for People of Difference
Communication skill, negotiations, political savvy, and networking are addressed to enhance the performance and contribution of specific employee groups to the company’s value and profitability.

Women of Color or White Women
African Americans
Hispanic Employees
Men of Color or White Men
Gay and Lesbian Community

Consulting Skills for Internal Staff
We teach internal consultants how to be more effective using an intense business case example as well as videotaping consultants to improve their communications and consulting skills.

Individual Coaching

When appropriate, CFI matches our senior coaches with individual executives or managerial leaders to leverage their skills for the benefit of the company. We respond quickly with the sensitivity or privacy that an individual needs to create change. Areas of coaching include

How Diverse Individuals and Teams Impact Daily Performance
Strategic Planning for Business Diversity
Optimizing Operations for a Diverse, Changing Workforce
How to Create an Environment that Affirms the Best in Diversity
Communication Sensitivity and Effectiveness

Developing Internal Trainers for Diversity and Change
(Three to Ten Day Program )

What are the Success Factors for Organizational Change and Diversity that directly and positively influence employee performance and company profits?
Leadership commitment and decision-making | Organizational operations and policies | Recruitment, retention and representation | Inclusive internal communications | Sensitive delivery of authentic services and products | Understanding and incorporating institutional change | Valuing and affirming the power of diversity

CFI can transfer the design and delivery of its learning systems to your in-house staff. Trainers receive a solid foundation for facilitating the course that includes not only depth of preparation in the material, but also personal preparation for the demands of each topic. Facilitator guides include course outlines, teaching points, and tips for facilitating diversity or change learning.